Shop Policies

Welcome

Thanks so much for trusting LJDECOR with your new Design. I want you to be 100% happy with your new space. If for ANY reason you are not satisfied, Please convo me & let’s work together on finding a solution. My goal is to build long term relationships with my clients. Again thank you for your purchase.

Payment
I accept PayPal, but will make exceptions in certain circumstances.

Shipping
eDesigns are sent via PDF or JPEG file. The average time frame on a 1 room design board is 1-3 days. Once my Design is complete, I will forward the design to your personal email address.

Product shipments (home decor items) are shipped via USPS Priority or UPS Ground, and from shipping date, deliver in 3-5 business days. All shipments are insured for the value of the product shipped. Please contact us if you need an EXPEDITED shipment (Faster than 7 days) or if you need a faster delivery than 2-3 days, or if you are an international customer for further details.

Refunds and Exchanges
eDesigns are Non-Refundable due to the release of Design Ideas. Design boards must be approved by you before I create the final design look.  If you are dissatisfied with my suggested design, I will be more than happy to present 1 more option.

Home Decor items are refundable if item is returned within 30 days.

Additional Policies and FAQs
Feedback is crucial to the success of my shop. Your satisfaction is my goal! If there is any issues with your design please convo me & let’s work together.